DEPARTMENT OF HEALTH CARE HUMAN SERVICE   & FAMILY WELFARE

GOVERNMENT OF SIKKIM

  
 
CITIZEN CHARTER

Name: S.T.N.M. Hospital, Gangtok

 

I           Genral Information:

           

            Doctors:           Medical Officers           -           41

                                    Specialists                    -           37

                                    Dental Surgeons           -           10

                                    Nurses                         -           200

                                    Paramedics                   -           69

                                    Class IV Staff               -           123

                                    Beds                            -           300     

                                    Departments                 -           19

                                    Clinics                          -           13

 

II          Emergency:

 

            Timing: 24 hrs * 7

            Two Medical Officer available 24 hrs*24 at Emergency

            One Medical Officer available 24 hrs*7 at Gynae & Obstretics

            Department

 

Specialists in all the disciplines are available on call round the clock. The decision to call a specialist is that of the Medical Officer on duty.

 

Emergency cases are attended to promptly

 

In serious cases, treatment/management gets priority over paper work like registration & medico-legal procedures.

Emergency operation theatre is maintained & ready for use round the clock.

 

III        OPD Timings:   9AM-2PM(except Sundays/holidays)

 

Every out patients seeking treatment at the hospitals is registered and out patient card is provided. Senior citizens and persons with disabilities are given priority.

 

Specialists’ clinics: are open throughout the week,( except Sundays & Holidays is follows:

 

CARDIOLOGY:                      Tuesday & Friday

SURGERY                              Tuesday,. Thursday, Saturday  

MEDICINE                             All days

EYE                                         Monday, Wednesday, Friday, Saturday

ENT                                         Monday, Wednesday,Friday

ORTHOPAEDIC                     Monday, Wednesday, Friday

Name: S.T.N.M. Hospital, Gangtok

 

I           Genral Information:

           

            Doctors:           Medical Officers           -           41

                                    Specialists                    -           37

                                    Dental Surgeons           -           10

                                    Nurses                         -           200

                                    Paramedics                   -           69

                                    Class IV Staff               -           123

                                    Beds                            -           300     

                                    Departments                 -           19

                                    Clinics                          -           13

 

II          Emergency:

 

            Timing: 24 hrs * 7

            Two Medical Officer available 24 hrs*24 at Emergency

            One Medical Officer available 24 hrs*7 at Gynae & Obstretics

            Department

 

Specialists in all the disciplines are available on call round the clock. The decision to call a specialist is that of the Medical Officer on duty.

 

Emergency cases are attended to promptly

 

In serious cases, treatment/management gets priority over paper work like registration & medico-legal procedures.

Emergency operation theatre is maintained & ready for use round the clock.

 

III        OPD Timings:   9AM-2PM(except Sundays/holidays)

 

Every out patients seeking treatment at the hospitals is registered and out patient card is provided. Senior citizens and persons with disabilities are given priority.

 

Specialists’ clinics: are open throughout the week,( except Sundays & Holidays is follows:

 

CARDIOLOGY:                      Tuesday & Friday

SURGERY                              Tuesday,. Thursday, Saturday  

MEDICINE                             All days

EYE                                         Monday, Wednesday, Friday, Saturday

ENT                                         Monday, Wednesday,Friday

ORTHOPAEDIC                     Monday, Wednesday, Friday

 

GYNAE & OBSTRETICS      Monday , Tuesday, Wednesday, Saturday

PSYCHIATRY                        All Days

PAEDIATRICS                       All Days

DETROMOLOGIST               All Days

 

GASTROENTROLOGY         Mon/Thu Gastro OPD Room no.10

 

Investigations:

 

The hosdpital provides the following investigation and Routine services in

 

PATHOLOGY

MICROBIOLOGY

RADIOLOGY

CT Scan

EEG

ECG

TMT

ECHO-Cardiography

TMT

ECHO-Cardiography

USG

ENDOSCOPY

Blood Bank

 

Nominal User charges as per approved Govt. rates are levied for investigations for out door patients. For senior citizens(above 65 years) and indoor patients, the investigations are free.

 

Visiting hours:

 

Morning – 06.00 am to 08.00 am

Afternoon- 12.00 noon to 02.00 pm

Evening-  05.00 to 07.oo pm

 

There is no facility for organ transplant, Cardiothoracic Surgery, Neuro Surgery, Urology & Renal   Surgery, and radio therapy.

 

All patients admitted in general Wards are treated free of cost.

Free medicine is provided as per drug schedule to all patients admitted in the hospital.

Free meals are provided to all indoor patients

 

Breakfast:                     6am to 8am

Lunch:                          12 noon to 2pm

Dinner:             5pm to 7:30 pm

 

 

  • Wheel chairs & stretchers are available on request in the individual 1 wards/Units.
  • Ambulance/Hearse Services: Three Ambulances are available for use round the clock on all days(Phone No.20944)
  • Hearse service is available
  • Pharmacy

A chemist shop is located in the hospital premises is open 24 hrs on all days.

  • PCO

Public call booth is also available 24 hrs*7

 

 

Name                           : District Hospital Singtam, East Sikkim

Telephone No.             : 235379(0)

                                      233757(H)

 

Total Bed Strength        :  100

Time                             : O/P/D            9am-2pm

 

OPD facilities

                       

·        General OPD

·        Psychiatric                    -           on Friday

·        Chest Clinic                  -           on Friday

·        Dotts Centre                 -           Monday, Wednesday, Friday

 

Operation theatre

 

·        Minor OT         -           Dressing, injury repairs, Pop injection

·        Major OT        -           Cataract operation, Lapligation, Vasectomy(Camps)

 

Lab Facilities

 

·        Routine Blood, Urine, Stool Examination

·        Serum Bilisurbis

·        Liver Function Test

·        Sputum AFB

·        VDRL

·        VCTC

·        PPTCT

·        Malaria Parasite

·        Blood Urea

·        X-Ray

 

Services through the week

 

1.      Counselling Services

2.      Leprosy treatment Centre

3.      Malaria Treatment Centre

4.      24 hrs Emergency Services

5.      24 hrs Delivery Services

6.      24 hrs Referral Services

7.      JSY Scheme-Rs.700.00 for Institutional delivery as per Guidelines

8.      MCH               -Monday, Wednesday, Friday                          clinic day

 

·        Immunization

·        ANC

·        PNC

·        Counselling

·        Contraceptive

·        Tuesday, Thursday, Saturday          -out reach services

·        (School healths, ICDS Centre)

1.      Vision test/management

2.      Birth & Death Registration

3.      Revenue

·        OP Card                            Rs.5.00

·        X.ray                                  Rs.30.00

·        Blood Test                         Rs.15.00

·        Urine                                  Rs.10.00

·        Liver function test               Rs.50.00

·        Urine for HCG                   Rs.20.00

 

 

·        Biomedical waste management by incinerator

·        Hospital management society constituted and functional

·        Canteen facility available.

 

 

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